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Why Choose Us?

At RSUK Repairs, we specialise in providing a tailored project management service to insurers and lenders in the home improvement, renewable, and construction industries. 

Our services include managing customer complaints, generating unbiased reports, and carrying out remedial work. 

By choosing us, you can benefit from our expertise and years of experience in the industry. This allows us to provide efficient and effective solutions to any challenges that may arise. 

We are dedicated to maintaining excellent customer relations for our clients, ensuring a positive experience for you and your customers.

Here are some of the reasons why our clients choose to work with us:

Independent and Impartial Service

We offer an impartial service that is completely unbiased. Our professional survey and report enables us to provide a quote for the work required. This often works out cheaper than a proposed cash settlement or a potentially high-end quotation obtained by the customer.

Established Network of Contractors

We provide our services throughout the whole of the UK, and thanks to our well-established network of contractors, we can carry out installation and repair work of the highest standard.

Our in-house team and independent organisations form our network of contractors. The same team is deployed to sites around the UK to preserve consistency and quality, enabling us to offer a comprehensive range of services.

Proactive Case Management

By implementing proactive case management, we can quickly and efficiently resolve issues and complete repairs within the expected timeframe. This significantly reduces the overall claims lifecycle. Our inspections and reports are conducted promptly, allowing clients to choose from several options to proceed with the case. As a result, our service helps to minimise the average time complaints are open with our clients.

Cost Reduction

We recognise that obtaining a quote from a customer can be timely and unreliable and that a likely alternative option is to offer a cash settlement. We obtain an industry-competitive quote for the work required, ensuring clients don't spend any more than necessary to achieve case resolution.

Dedicated Team

Cases awarded to us are dealt with by a dedicated office team. The reports and quotations that we deliver are all structured to ensure consistency across each sector in which we operate.

Complex Claim Experience

Our clients include some of the UK's largest lenders who operate in multiple sectors and we have extensive experience in handling a diverse and substantial caseload. This includes managing disputes over ombudsman decisions, claims with the Financial Ombudsman Service, and CMC claims.

End-To-End Service

We pride ourselves on being a one-stop-shop for lenders, our UK-wide network spans multiple home-improvement sectors ensuring that we can deliver consistent results even in the far reaches of the nation.

Testimonials

Work was completed really well. Very good workers – Able to answer questions. Professional

Mr and Mrs Ulzaman, Luton, UK